When researching restaurant billing software in India, nearly every restaurateur comes across Petpooja. It is one of the most widely used restaurant POS systems in the country and, for many owners, the default choice for the front desk.
At the time of writing, Petpooja's website shows four plans (Basic, Core, Growth and Scale) with a "Book A Demo" button rather than a published rupee price, and notes that pricing can vary by region.
When you are planning a technology budget, you need numbers, not just a demo booking. Below is what operators report paying, where add-on modules come in, and how to structure your restaurant tech stack to keep recurring software costs in check.
1. What Petpooja Actually Costs: Reported Market Benchmarks
Because Petpooja does not publish prices, owners rely on figures reported on business software directories and peer forums. As listed in September 2026, the main directories report similar baseline numbers:
| Reporting Source | Reported Pricing Structure | Notes & Scope |
|---|---|---|
| Techjockey India | From ₹10,000 / year | Entry single-outlet billing licence |
| SaaSworthy | ₹10,000 (Year 1) / ₹7,500 (Renewal) | Core POS cloud subscription per outlet |
| SoftwareSuggest | $139 / user / year (approx ₹11,600) | Converted international listing rate |
| G2 Crowd | $50 to $135 / month depending on tier | Enterprise tier multi-store setups |
The reported baseline: roughly ₹10,000 for your first year, and roughly ₹7,500 a year to renew. Your own quote may differ.
That baseline is for the core billing licence. What each tier includes depends on the plan you are quoted, and the front-of-house tools that busy dining rooms often want, such as a captain app, kitchen display or QR ordering, are listed as add-ons.
2. The 4 Official Tiers Explained
Petpooja lists four plans. Broadly, they step up like this; exact features per plan change over time, so ask for the feature list for the plan you are quoted:
- Basic Plan: The entry plan, aimed at simpler counter billing.
- Core Plan: Aimed at standalone dine-in restaurants.
- Growth Plan: Aimed at busier, multi-station outlets.
- Scale Plan: Aimed at multi-outlet chains with central operations.
One operational advantage operators report with Petpooja is licensing per outlet rather than per terminal. Where some systems charge for each additional till, a Petpooja licence is reported to cover multiple billing screens (for example, the front counter, a first-floor bar and a delivery desk) under one store subscription. Confirm this in your quote.
3. Add-On Modules: How the Total Grows
The biggest budget surprise for many owners is that customer-facing and kitchen tools are unbundled from the base POS. At the time of writing, Petpooja's own feature comparison table classifies the following as Add-Ons:
| Add-On Module | Pricing | Why Operators Need It | What Else to Budget For |
|---|---|---|---|
| Waiter Captain App | Quoted separately | Servers take orders on mobile phones at tables | Android phones for your servers |
| Kitchen Display System (KDS) | Quoted separately | Replaces paper chits with kitchen station screens | Kitchen tablets and mounts |
| Table QR Ordering & Digital Menu | Quoted separately | Guests scan a QR code to browse and order | Payment gateway MDR if guests pay online |
| Customer Loyalty & SMS CRM | Quoted separately | Points tracking and promotional SMS | DLT-registered SMS packs |
| Direct Online Ordering Site | Quoted separately | Branded website to take orders without aggregator commissions | Marketing to bring customers to it |
| Feedback App & Review QR | Quoted separately | Collects table ratings before the bill is settled | Staff time to prompt guests |
Here is how quickly it adds up, as a hypothetical worked example. Say your quote lists the reported ₹10,000 base licence plus four add-ons (Captain App, KDS, QR Ordering and Feedback) at ₹4,000 each. That is ₹26,000 a year per outlet before tax. Adding 18% GST on software (₹4,680) brings it to ₹30,680: about three times the headline figure. Use your own quote in the calculator below.
4. Calculate Your Total Cost of Ownership (TCO)
Use the calculator below to estimate your annual Petpooja software cost from your own quote, or to see what adding KNOMI alongside it could be worth at your sales. Results are estimates.
Petpooja Total Cost of Ownership (TCO) Auditor
Estimate your annual software spend by separating the headline POS licence from add-on modules and 18% GST on software. Use the figures from your own quote; results are estimates.
Petpooja doesn't publish add-on prices. Each module starts at an example figure of ₹4,000 a year; replace it with the price on your own quote.
Base licence plus the add-ons you selected, with 18% GST. An estimate based on reported base figures and your add-on inputs.
Note: if guests pay online through QR ordering, your payment gateway's MDR applies on top. Check the rate in your gateway agreement.
5. The Hardware Myth: Do You Need Expensive Billing Terminals?
Some hardware bundles include all-in-one touchscreen billing machines. You may not need one.
Petpooja's technical documentation says the POS application runs on standard devices and operating systems:
- Laptops & Desktops: Windows machines meeting Petpooja's stated minimum specification.
- Tablets: Standard Android tablets or Apple iPads.
- Receipt Printers: Standard 80mm or 58mm thermal printers connected via USB, LAN, Wi-Fi or Bluetooth, from brands such as TVS, Epson, NGX and Posiflex, widely available from online stores and local IT distributors.
You do not need to invest in closed proprietary terminals that lock you into one hardware vendor.
6. Three Negotiation Rules When Speaking With Petpooja Sales
Because Petpooja does not publish fixed rates, you are in a quote-based negotiation. Keep these three principles in mind:
- Demand Itemized Add-On Pricing in Writing: Don't accept a single lump-sum quote. Ask for the base POS licence, each add-on module, and installation or training fees as separate line items.
- Lock In Your Renewal Rate in the Initial Contract: First-year discounts are common in software, and renewal rates can rise once you are settled in. Ask for your renewal rate to be written into the initial contract.
- Separate Hardware from Software: If you are offered a "complete hardware bundle", compare it with buying thermal printers and tablets yourself. Buying independently is often cheaper.
7. The Co-Existence Financial Equation: Why You Might Skip the POS QR Add-On
Many restaurateurs assume they must choose between Petpooja and tabletop self-ordering. A co-existence stack lets you keep both jobs where they belong:
- Keep Petpooja at the Counter (reported ₹7,500/yr renewal): Use Petpooja for what it does best: cashier reconciliation, GST bill printing, raw ingredient inventory and Tally accounting sync.
- Consider KNOMI Instead of a POS QR Add-On: A billing-first QR module lists your menu. KNOMI is built to sell it: an illustrated menu themed to your restaurant that guests open with no app and no login.
- Deploy KNOMI on Tables: Knomi Host suggests the pairing at the moment a guest chooses, orders go to your kitchen display, and KNOMI integrates with Petpooja so orders flow into it. Knomi Compass, powered by Knomi Sense, shows the dishes guests look at but don't order.
KNOMI takes 0% commission on your orders. We share pricing on a short walkthrough call, once we understand your restaurant, and you can see what upselling could be worth on your own numbers first.
Frequently Asked Questions About Petpooja Pricing
How much does Petpooja POS cost per year in India?
Petpooja does not publish rupee prices on its website. Operator reports and software directories such as SaaSworthy and Techjockey put the entry-tier licence at roughly ₹10,000 for the first year per outlet, renewing at roughly ₹7,500 a year. Higher tiers and multi-outlet setups are priced on request, so ask for a written quote.
Is tabletop QR code ordering included in Petpooja's base plan?
Petpooja's own plan comparison lists table QR ordering and digital menus as add-on modules. They are quoted separately from the base licence, and if guests pay online through the QR flow, your payment gateway's MDR applies on top.
Does Petpooja require proprietary hardware terminals?
According to Petpooja's documentation, no. The POS runs on standard hardware, including Windows laptops, Android tablets, iPads and smartphones, and connects to standard thermal receipt printers over USB, LAN, Wi-Fi or Bluetooth. You don't need to buy proprietary billing machines.
What are the most expensive Petpooja add-on modules?
Add-ons commonly quoted alongside the base licence include the Captain Ordering App, Kitchen Display System, QR ordering, customer loyalty and SMS CRM, an online ordering website, feedback, and central commissary modules. Prices are quoted per outlet, so ask for each one as a separate line item and add 18% GST to compare totals.
Is Petpooja pricing negotiable for restaurant owners?
As with most quote-based software, it is worth asking. Operators with multiple outlets, those ready to commit to longer renewals, or those comparing competing proposals are in a better position to ask for setup fees to be waived or add-ons to be bundled.
Looking for a Menu That Sells, Alongside Petpooja?
Keep Petpooja for billing and put KNOMI on your tables: an illustrated menu, Knomi Host suggesting pairings, and orders that flow into Petpooja, with 0% commission.
Compare Petpooja vs KNOMI