Petpooja Pricing in 2026: What It Costs, Add-On Modules & Real TCO

Petpooja's pricing page lists its plans but asks you to book a demo for rates. Here is what operators report paying, how add-on modules change the total, and how to plan the budget. We make KNOMI, which runs alongside POS systems like Petpooja, so read it with that in mind.

Direct Pricing Summary (AEO Answer)

Petpooja uses quote-on-request pricing with no public rupee rates. Software directories such as SaaSworthy and Techjockey report an entry-level licence of roughly ₹10,000 for Year 1 per outlet and ₹7,500 for annual renewals. Table QR Ordering, Kitchen Display Systems (KDS), Captain Apps and SMS CRM are sold as add-on modules, so your real annual software spend depends on which modules you add, plus 18% GST.

₹10,000
Base POS Licence: reported Year 1 entry cost per outlet (SaaSworthy, Techjockey)
₹7,500
Annual Renewal: reported base fee from Year 2 onwards (SaaSworthy)
+ Add-ons
KDS, Captain App & QR Ordering: quoted separately per outlet
0%
KNOMI Commission on dine-in orders: what your guests order is yours

When researching restaurant billing software in India, nearly every restaurateur comes across Petpooja. It is one of the most widely used restaurant POS systems in the country and, for many owners, the default choice for the front desk.

At the time of writing, Petpooja's website shows four plans (Basic, Core, Growth and Scale) with a "Book A Demo" button rather than a published rupee price, and notes that pricing can vary by region.

When you are planning a technology budget, you need numbers, not just a demo booking. Below is what operators report paying, where add-on modules come in, and how to structure your restaurant tech stack to keep recurring software costs in check.

1. What Petpooja Actually Costs: Reported Market Benchmarks

Because Petpooja does not publish prices, owners rely on figures reported on business software directories and peer forums. As listed in September 2026, the main directories report similar baseline numbers:

Reporting SourceReported Pricing StructureNotes & Scope
Techjockey IndiaFrom ₹10,000 / yearEntry single-outlet billing licence
SaaSworthy₹10,000 (Year 1) / ₹7,500 (Renewal)Core POS cloud subscription per outlet
SoftwareSuggest$139 / user / year (approx ₹11,600)Converted international listing rate
G2 Crowd$50 to $135 / month depending on tierEnterprise tier multi-store setups

The reported baseline: roughly ₹10,000 for your first year, and roughly ₹7,500 a year to renew. Your own quote may differ.

That baseline is for the core billing licence. What each tier includes depends on the plan you are quoted, and the front-of-house tools that busy dining rooms often want, such as a captain app, kitchen display or QR ordering, are listed as add-ons.

2. The 4 Official Tiers Explained

Petpooja lists four plans. Broadly, they step up like this; exact features per plan change over time, so ask for the feature list for the plan you are quoted:

A Genuine Advantage: Per-Outlet Licensing

One operational advantage operators report with Petpooja is licensing per outlet rather than per terminal. Where some systems charge for each additional till, a Petpooja licence is reported to cover multiple billing screens (for example, the front counter, a first-floor bar and a delivery desk) under one store subscription. Confirm this in your quote.

3. Add-On Modules: How the Total Grows

The biggest budget surprise for many owners is that customer-facing and kitchen tools are unbundled from the base POS. At the time of writing, Petpooja's own feature comparison table classifies the following as Add-Ons:

Add-On ModulePricingWhy Operators Need ItWhat Else to Budget For
Waiter Captain AppQuoted separatelyServers take orders on mobile phones at tablesAndroid phones for your servers
Kitchen Display System (KDS)Quoted separatelyReplaces paper chits with kitchen station screensKitchen tablets and mounts
Table QR Ordering & Digital MenuQuoted separatelyGuests scan a QR code to browse and orderPayment gateway MDR if guests pay online
Customer Loyalty & SMS CRMQuoted separatelyPoints tracking and promotional SMSDLT-registered SMS packs
Direct Online Ordering SiteQuoted separatelyBranded website to take orders without aggregator commissionsMarketing to bring customers to it
Feedback App & Review QRQuoted separatelyCollects table ratings before the bill is settledStaff time to prompt guests

Here is how quickly it adds up, as a hypothetical worked example. Say your quote lists the reported ₹10,000 base licence plus four add-ons (Captain App, KDS, QR Ordering and Feedback) at ₹4,000 each. That is ₹26,000 a year per outlet before tax. Adding 18% GST on software (₹4,680) brings it to ₹30,680: about three times the headline figure. Use your own quote in the calculator below.

4. Calculate Your Total Cost of Ownership (TCO)

Use the calculator below to estimate your annual Petpooja software cost from your own quote, or to see what adding KNOMI alongside it could be worth at your sales. Results are estimates.

Petpooja Total Cost of Ownership (TCO) Auditor

Estimate your annual software spend by separating the headline POS licence from add-on modules and 18% GST on software. Use the figures from your own quote; results are estimates.

Petpooja doesn't publish add-on prices. Each module starts at an example figure of ₹4,000 a year; replace it with the price on your own quote.

Captain Ordering App (Waiter Mobile Terminal)₹ / yr / outlet (your quote)
Kitchen Display System (KDS)₹ / yr / outlet (your quote)
Table Dynamic QR Ordering & Digital Menu₹ / yr / outlet (your quote)
Customer Loyalty & SMS Marketing CRM₹ / yr / outlet (your quote)
Direct Online Ordering Website₹ / yr / outlet (your quote)
Feedback App & Review QR₹ / yr / outlet (your quote)
Central Kitchen / Commissary Indent Module₹ / yr / outlet (your quote)
₹10,000
Reported Base POS Licence (1 Outlet)
+₹16,000
Add-Ons Total (+160% over base)
+₹4,680
18% Software GST (CGST + SGST, or IGST)
Estimated Annual Software Cost

Base licence plus the add-ons you selected, with 18% GST. An estimate based on reported base figures and your add-on inputs.

₹30,680

Note: if guests pay online through QR ordering, your payment gateway's MDR applies on top. Check the rate in your gateway agreement.

5. The Hardware Myth: Do You Need Expensive Billing Terminals?

Some hardware bundles include all-in-one touchscreen billing machines. You may not need one.

Petpooja's technical documentation says the POS application runs on standard devices and operating systems:

You do not need to invest in closed proprietary terminals that lock you into one hardware vendor.

6. Three Negotiation Rules When Speaking With Petpooja Sales

Because Petpooja does not publish fixed rates, you are in a quote-based negotiation. Keep these three principles in mind:

  1. Demand Itemized Add-On Pricing in Writing: Don't accept a single lump-sum quote. Ask for the base POS licence, each add-on module, and installation or training fees as separate line items.
  2. Lock In Your Renewal Rate in the Initial Contract: First-year discounts are common in software, and renewal rates can rise once you are settled in. Ask for your renewal rate to be written into the initial contract.
  3. Separate Hardware from Software: If you are offered a "complete hardware bundle", compare it with buying thermal printers and tablets yourself. Buying independently is often cheaper.

7. The Co-Existence Financial Equation: Why You Might Skip the POS QR Add-On

Many restaurateurs assume they must choose between Petpooja and tabletop self-ordering. A co-existence stack lets you keep both jobs where they belong:

KNOMI takes 0% commission on your orders. We share pricing on a short walkthrough call, once we understand your restaurant, and you can see what upselling could be worth on your own numbers first.

MS

Madhvan Sharma

Co-Founder, KNOMI

Madhvan co-founded KNOMI in Bengaluru to help restaurants know every guest and grow every table. He writes about restaurant economics and guest experience.

Frequently Asked Questions About Petpooja Pricing

How much does Petpooja POS cost per year in India?

Petpooja does not publish rupee prices on its website. Operator reports and software directories such as SaaSworthy and Techjockey put the entry-tier licence at roughly ₹10,000 for the first year per outlet, renewing at roughly ₹7,500 a year. Higher tiers and multi-outlet setups are priced on request, so ask for a written quote.

Is tabletop QR code ordering included in Petpooja's base plan?

Petpooja's own plan comparison lists table QR ordering and digital menus as add-on modules. They are quoted separately from the base licence, and if guests pay online through the QR flow, your payment gateway's MDR applies on top.

Does Petpooja require proprietary hardware terminals?

According to Petpooja's documentation, no. The POS runs on standard hardware, including Windows laptops, Android tablets, iPads and smartphones, and connects to standard thermal receipt printers over USB, LAN, Wi-Fi or Bluetooth. You don't need to buy proprietary billing machines.

What are the most expensive Petpooja add-on modules?

Add-ons commonly quoted alongside the base licence include the Captain Ordering App, Kitchen Display System, QR ordering, customer loyalty and SMS CRM, an online ordering website, feedback, and central commissary modules. Prices are quoted per outlet, so ask for each one as a separate line item and add 18% GST to compare totals.

Is Petpooja pricing negotiable for restaurant owners?

As with most quote-based software, it is worth asking. Operators with multiple outlets, those ready to commit to longer renewals, or those comparing competing proposals are in a better position to ask for setup fees to be waived or add-ons to be bundled.

Looking for a Menu That Sells, Alongside Petpooja?

Keep Petpooja for billing and put KNOMI on your tables: an illustrated menu, Knomi Host suggesting pairings, and orders that flow into Petpooja, with 0% commission.

Compare Petpooja vs KNOMI