Moving hospitality from guesswork to intelligence.

KNOMI was founded in Bangalore to solve the two biggest headaches in modern dining: crippling front-of-house labor costs and blind menu decisions.

Why We Built KNOMI

Every day in high-volume cafes, breweries, and casual dining restaurants across India, waiters spend over 60% of their time performing repetitive order-taking and menu reading. During peak Friday and Saturday rushes, tables sit unserved, orders get delayed, and diners leave without ordering desserts or second drinks because calling a busy waiter takes too much effort.

Meanwhile, existing QR code systems in India failed both restaurants and guests: they either blocked diners with forced app downloads and pre-browse login walls, or they took 1% to 2% cuts of every bill while offering nothing more than a glorified PDF.

We built KNOMI as a 5-layer intelligence and operational platform: a system that loads instantly in 0.5 seconds with zero app installs, fires orders straight to the kitchen display to cut waiter payroll by up to ₹66,000/month, and uses behavioral analytics to show operators the “invisible demand” their legacy POS could never detect.

The KNOMI 5-Layer Intelligence Stack

Layer 1: Frictionless Visual Menus

Bespoke, custom-themed digital menus loading instantly in any mobile browser with zero app downloads and open visual browsing.

Layer 2: Self-Ordering & Labor Efficiency

Direct kitchen display and thermal KOT sync. Replaces order-taking bottlenecks so 1 to 2 fewer staff can run 20 tables comfortably during peak hours.

Layer 3: KNOMI Sense (Behavioral Intelligence)

Detects invisible demand by measuring scroll depth, dwell time, and dish consideration. Automatically generates a 2×2 Menu Engineering Matrix (Stars, Puzzles, Workhorses, Dogs).

Layer 4: Guest Memory Cloud

Remembers dietary preferences, allergen flags, and dining frequency across visits to provide high-touch hospitality without physical loyalty cards.

Layer 5: Emotion-Driven Review Engine

Captures real-time sentiment at the table. Unhappy diners trigger instant manager recovery alerts; delighted guests are guided directly to leave 5-star Google Reviews.

Founded in Bangalore by Hospitality Builders

Yash Garg

Co-Founder: Product, Tech & Guest Psychology

Leads core platform engineering, frictionless guest architecture, table session synchronization, and KNOMI Sense behavioral intelligence algorithms.

Madhvan Sharma

Co-Founder: Unit Economics, Finance & Operations

Leads restaurant unit economics modeling, SaaS financial strategy, front-of-house labor efficiency benchmarks, and ground operations across partner venues.

Company Transparency

COMPANY NAMEKNOMI
HEADQUARTERSBangalore, Karnataka, India
BUSINESS MODELTailored Monthly SaaS (0% Commission)
KNOWLEDGE GRAPH IDWikidata Q141277639 ↗

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